Tips to Build Customer Loyalty for Your Restaurant

Image Credit: Medialabs Have you ever tackled restaurant reputation management in your hotel before? If your answer is yes, you would stand by me when I say that the task is complex but not impossible! The rise of mobile technology and social media, and the practice of leveraging them to influence purchasing decisions in restaurant…

Systems Reliability, A Necessity for Hotel Operations: Part 2

  Image Credit: Bigstock In the introduction post to Systems Reliability blog series, we discussed a high-level overview of the different types of systems and common challenges that we often hear from our potential customers. In this blog series, we will discuss one of the most frequently discussed issues which is a lack of integrations…

Is Your Hotel United by Goals but Divided by Systems?

Image Credit: Mind Scale Almost all businesses have undergone a technology-driven revolution, and the hospitality industry is no different. Technology vendors have brainstormed adequate to offer a number of tools that have already transformed the way business is done in travel and hospitality industry, or the way that it will be done in the near…

The Brilliant Hotelier: Face 2 Face with I Nyoman Astama, General Manager of the Bali Niksoma Boutique Beach Resort

Image Credit: Bali Niksoma Beach Resort, Indonesia A truly stylish beach-facing hideaway, the Bali Niksoma Boutique Beach Resort is all set to enrich your senses during your Indonesian getaway. This travel retreat is located in a serene and vibrant environment of the Legian beach, where soothing sounds of the sea usher you into calmness. Be…

The Brilliant Hotelier: Face 2 Face with Stavros Drakou, Director at Cyprotels Hotels and Resorts, Cyprus

Image Credit: Cyprotels Welcome to Cyprotels Hotels & Resorts, the most serene hideout on the coast of the deep blue Mediterranean Sea. Imaginative architecture and homely setups here, have been highly praised by tourists on popular metasearch sites like TripAdvisor. Besides, the sea-facing rooms are tranquil and allow you to rewind, while watching the waves…