Tips & Best Practices for Hospitality & Travel Professionals | RateGain Blog

Hospitality industry gives the utmost importance to their guest experience. However, the industry has often ignored the simplification of rate intelligence, which drives its revenue management and thereby it’s top line. In my recent interactions with revenue managers, I noticed that they have to often go through a tedious grind to analyze and process the best rates, in order to stay ahead of their aggressive competitors. They have to look at competition, OTAs, ra...

This is in continuation to my last article which talked about various challenges hoteliers face with respect to distribution technology & why we believe significant changes are required in this space to make it frictionless & rewarding. Since publishing this article, we at RateGain have spent several months deep diving into the pain points of hundreds of distribution leaders across various Hotels and demand partners to understand their business challenges an...

A lot of employers feel confident about the growth of their business and high employee morale, but they often face two significant challenges; finding the right people and motivating them. These two challenges always keep HR departments across different industries busy. The HR department is slowly becoming less about administrative tasks and more about adding strategic value to the organisation. In a matter of years from now, technology is destined to disrupt the...

The hospitality marketing industry is a curious mix of practices that have proven effective for decades now, and emerging trends that are taking the world by storm. And then you have a highly diverse market demographic, with wildly varying needs across segments. The millennial tourist eager to explore international destinations has little to do with high net worth individuals traveling primarily for work. Inevitably, this makes the job of hospitality marketers extre...

Data analytics in the hospitality sector has always held incredible promise. With rapid advancements in business intelligence and UI design, I was eager to take the latest innovations to the world’s leading (and most disruptive) hospitality brands. This would help them deliver exceptional experiences to travelers across the globe, in turn translating into a measurable uptick in revenues. It’s only been about three months that I have been part of the RateGain team...

With digitization underway at organizations of all sizes across industries, data is establishing itself as the most critical factor for ensuring success. Companies use data to make informed decisions about product design, marketing and hotel distribution strategy, customer experience, manufacturing operations, and more. Accelerating the process of converting data to insights to decisions is critical to achieving a competitive edge and consistent business growth. But...

Airlines today leverage terabytes of data to gather actionable insights that influence decision making – from revenue management and route planning to customer behavior mapping and MRO management – data is what enables them to ensure profitability and efficiency. Companies store historical data, from as far back as three years, to analyze trends for pricing and prepare better for seasonal shifts in demand. Moreover, with omnichannel marketing and sales becoming the ...

For the hotel industry, distribution is at the core of revenue success. But the truth is that while technology, customer profiles and buying habits have changed dramatically, hoteliers have been sluggish in reviewing and revamping their distribution eco-systems. Many continue to remain dependent on Property Management Systems (PMS´), Central Reservation Systems (CRS´), old fashioned Channel Managers, Revenue Management Systems (RMS´), & with business intelligenc...

The Scrum Book of knowledge has defined scrum as an adaptive, fast, and flexible methodology which is designed to deliver significant value to a project. Scrum ensures that there is transparency in communication, and it creates an environment of continuous growth. According to Jeff Sutherland (the co-creator of Scrum), “SCRUM is the art of doing twice the work in half the time". Nowadays, the HR teams across industries are exploring various methods to manage v...