Our Blogs

What is a Hotel Property Management System (PMS)?
January 23, 2023
Blog
A Hotel Property Management System (PMS) is a software application used by hotels and other types of lodging facilities to manage and automate various aspects of their operations. It typically includes features such as front-desk functions, reservations, room assignments, billing, and reporting. The goal of a PMS is to help hotels streamline their operations, improve guest satisfaction, increase efficiency and maximize revenue. PMS also allows hotels to manage and track th...
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Unlocking A New Level Of Luxury For Dubai: The Rising Need For Technology
January 20, 2023
Blog
Dubai is at the vanguard of futuristic luxury. From its gleaming skyscrapers and iconic architecture to its world-class shopping and entertainment, it has long been a beacon of hospitality. The booming global hub attracts visitors from all over the world, for its sights, activities and incredible events. Whether it is Race Week at the Dubai Autodrome, the annual Dubai Shopping Festival, or a night at the Dubai Opera, there’s so much to explore and enjoy. But with high footfal...
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Troubleshooting Guest Engagement: Is the Answer in the Palm of your Hands? 
January 6, 2023
Blog
Let’s go back to the basics: One of the most important parts of a hotel’s bottom line lies in the numbers of one detail. One thing that quite literally makes or breaks a hotel experience, one thing that defines the future of a hotel, one detail no hotelier can ignore: Guest engagement.  While every hotelier has heard of it and is cognizant of its long lasting effects, most are struggling to boost these standards. Guest engagement is essential for any hotel. In fact, even o...
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No Shortage of Guest Engagement Despite Labour Shortage in the UK: Why Technology is the Answer
December 23, 2022
Blog
The UK has been all over the news for quite a while. But the UK has been making rounds even on hospitality news because of one problem: A staff shortage so bad, hotels have to resort to shutting down a few hours or few days a week. Hoteliers are no strangers to the difficulties of finding, training and retaining staff. With the pressure to make hospitality experiences enjoyable and memorable, the labour shortage can cause serious issues. Especially since traveller volumes ...
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Journey to better guest satisfaction: Why digitisation is the shortcut you need
December 16, 2022
Blog
As hotels are on the path of improving guest satisfaction, several solutions have come to light. The unique challenges presented by an industry as dynamic and varied as the hotel industry require multiple interventions. In order to maximize productivity and guest satisfaction, hotels need to solve a multitude of problems. But what if there was one solution to all these problems? The journey to a thousand great guest experiences can start with one simple step: digital integ...
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7 Tips for A Booking-friendly Hotel Website
December 12, 2022
Blog
A high-booking website is crucial for the success of your hotel. Based on seven criteria, we show you what makes a hotel website successful! A user-friendly website with a high number of bookings is essential for the success of your hotel. Within 2.6 seconds, visitors get a first impression of your website and decide whether to stay or look around at the competitors. Based on seven criteria, we show you what is essential for a successful hotel website! Tip #1: Intuitive...
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The Problem In Paradise: What The Hotels Of Maldives Need To Know
December 6, 2022
Blog
Sandy beaches, sun shining down, the quiet lull of the ocean and the gorgeous Instagrammable resorts are just a few of the reasons Maldives is a bucket list spot for travelers world over. But is it all sunshine and beaches for the hoteliers? The one island, one resort policy has yielded excellent profits, but there are several issues to address as well. The well-deserved reputation for Maldives as THE spot for luxury tourism and business getaways has caused a major boom in...
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The Good Side Of AI: Read Between The Lines To Understand Your Guests’ Feelings
November 11, 2022
Blog
BREAKING NEWS: AI can now track human emotions! Is this the robot uprising we should be worried about? Not at all! In fact, this is great news for hoteliers. At the core of sentiment mapping is AI tracking guest’s emotions throughout their stay by analyzing their message exchanges to the hotel. Lying in the hands of guests’s sentiments is full control over reviews, satisfaction and ancillary revenue. The hotel industry is constantly evolving and adapting to the needs of...
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Preparing for the Future of Air Travel Demand
November 4, 2022
Blog
In the last couple of years, the pandemic has affected all our lives and business alike. Many sectors have faced the brunt of low demand, and many have had to recalibrate and pivot to survive. The travel industry has been impacted the most with many travel companies, airlines and service providers reducing their business outlook, and switching their business models to tackle low demand during this period. The airline industry too has faced serious challenges. It ...
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