Tips & Best Practices for Hospitality & Travel Professionals | RateGain Blog

The sheer suddenness of the Covid-19 pandemic thrust businesses across sectors into a deep downward spiral. Granted, it has been over a year since Covid first hit us, and that a vaccine is now available across the world. However, the ripple effect is yet to subside. While businesses are slowly getting back on to their feet, they are met with the fear and apprehension prevalent among their customers. None else is more affected than the travel and tourism sector, w...

The past year has been brutal for the travel and hospitality industry. COVID has caused unforeseen damage – with plummeting revenues for hotels and airlines. However, things are gradually heading towards a new normal, albeit with a few hiccups. For starters, vaccination programs worldwide are driving down the number of cases, while slowly bringing back the lost confidence in public to undertake journeys that they have been withholding due to fears of contracting ...

Most of us hate the way business data is shared with us, and we have brands like Netflix, Google, and Amazon to thank for that! These websites and apps have mastered the art of presentation for digital users with intuitive layouts, action buttons and content prompts and suggestions. Why cannot the same design principles be applied to enterprise data? We have always liked experience which is more contextual/ personal and does delight us. The same expectation is of...

What RMs need to do to ensure successful inflow At this point, most airlines would have been running to full capacities, raking in profits on almost all routes. However, Covid-19 had other plans for us. The pandemic which struck havoc in late 2019 has left most airlines reeling in debts. The start of 2021 has seen some recovery in terms of flight occupancy but it is a long, bumpy road. Ciaran Brannigan, Ex-director of Revenue, Ryanair gives us a lowdown of the sit...

From limiations to event capacity, there are several challenges that have suddenly arisen with the surge of Covid cases in the capital, but the industry is finding its way out to deal with the situation. Two weeks ago, Aviral had booked 25 rooms at a Delhi hotel for his family members to stay for a December 5th wedding. Flight tickets have been booked, cards have been distributed and payments are done in advance for a 200-people wedding. Suddenly, Delhi Chief Minist...

In an interview with BW Disrupt, Yogeesh Chandra- Global Head of Corporate Development, RateGain, talks about funding and monetization status, competitors, responses post lockdown and more. 1. How did the idea come to start the business? The idea of RateGain came after our Founder Bhanu Chopra embarked on his consulting career, where he would travel over the weekends with a limited budget and would look for the best deal online to do the maximum number of trips. ...

Kushal Kolthe, a senior revenue manager at holiday home rental company Vista Rooms, was put on leave without pay in late March. “Initially some of us were asked to take a sabbatical but as the Covid situation worsened, we were told to go on LWP. They were very upfront and transparent about it,” says the Mumbai resident. “Of course I wasn’t really happy about it but I understood it’s a difficult decision.” In the intervening months, Kolthe tried to start a brand with...

Improved Recovery in Mumbai and Delhi likely to help hotels open in September In the last update, we shared, we were hopeful of seeing a steady recovery in bookings and were certain that the government would allow hotels in the Delhi-NCR, Mumbai, and Bengaluru to operate. However the increase in cases in Bengaluru and the number of daily cases hovering around the 1000 mark in Delhi and Mumbai have made it difficult for the hospitality industry to make a strong case t...

Visioning a Post-COVID Era in Revenue Management — Special Series This article was published as part of the Visioning a post-COVID Era Special Series Visit this viewpoint in the Hospitality Net's World Panel. I have heard about the need for Revenue Management in the industry circles during this pandemic. The logic is if we are running 20% occupancy, then do we even need a Revenue Manager? This old school approach forgets the critical commercial role that toda...