Tips & Best Practices for Hospitality & Travel Professionals | RateGain Blog

PokemonGo, the recent sensation among teenagers and adults alike, is a free-to-play location based augmented reality(AR) mobile game developed by Niantic, available on iOS and Android devices. The game primarily uses the GPS and camera of the user’s phone, which augments the user’s reality and surroundings into the game. It virtually places the (user) in the present location(GPS) on map; all the while mirroring the google maps with roads and locales on the user’s phone. ...

One of the biggest challenges for hotel companies and their demand partners has been how to develop and manage connections that give consumers instant, accurate results for their shopping queries without crashing the hotel companies’ often decades-old, legacy central reservations systems. Some big hotel brands have used direct connections with demand partners, believing they offer the easiest, most cost-effective way to share real-time rate and inventory with the big playe...

In the super dynamic and highly connected digital world today, it is tough for a hotel to earn its bragging rights. Also, revving up the overall hospitality play and standing out in the crowd is not a cake walk, considering the high level of competition in the industry. Rapidly shifting consumer landscape further adds to the pressure, by disrupting customer research patterns and interaction levels, with hospitality or travel brands. In such a scenario, any revenue manager ...

Hotels have to be spot-on with their online distribution strategy because how the guest has made his booking can make a big difference to a hotel’s bottom line. Hoteliers have to focus on their operating efficiency via appropriate rate distribution management. The idea is to work out a channel mix to optimize maximum output with maximum profit. The focus is on cutting down distribution costs and improving the top line revenues by strengthening their marketing and distribution...

Global travellers are spending more moolah than ever before, on hotel bookings alone these days. The global hospitality division is all set to observe a record flouting year in 2016. Hotel metrics like occupancy, RevPAR and ADR values are all geared up to break the previous records, as the forecast for the year 2016 is in fine fettle according to the leading hospitality research firm – STR. Another research by Killarney Hotels designates that the global hotel industry revenue...

Now that the result of the UK referendum on membership of the EU is known, there is much for the travel industry to consider. The consequences of the decision in favour of Brexit will extend far and wide, not only in the UK but across Europe and the rest of the world. In the short term, the uncertainty and political upheaval have led to volatility in financial markets. The lower value of Sterling will result in higher operating costs for some businesses; fuel and energy...

This is a guest blog by our valued partner - GuestCentric. Did you know increasing your customer satisfaction and decreasing your cancellation ratio is not that tough as it may sound so? We all know that guest satisfaction and word-of-mouth are the keys to increase sales and drive success. We also know that many guests book a room in a hotel with refundable option but a big percentage of them still go shopping around. And at the end, they cancel it and as always, you kn...

Over the last several weeks of the blog series Effective Ways to Measure & Generate Demand, we discussed the following steps in creating an efficient, effective and long-term demand generation strategy; Understand your Product, Customer(s), and Value Proposition Demand generation within the OTA segment Demand generation within the Online Discount segment Demand generation by Building a Strong Online Reputation In part V of this series, we will discuss dem...

Over the last three weeks of the blog series "Effective Ways to Measure & Generate Demand", we discussed the first steps in creating an efficient, effective and long-term demand generation strategy as well as demand generation within the OTA and Online Discount (Flash/Private sale) segments. I hope you have enjoyed the posts so far. In part IV of this series, we will discuss demand generation by Building a Strong Online Reputation. With an endless amount of information...