Tips & Best Practices for Hospitality & Travel Professionals | RateGain Blog

Influence of the modern day traveler has disrupted the monotone within the hospitality industry by giving rise to a wave of innovative ideas, ingenious solutions and permanent changes. Despite the amount of vulnerabilities faced by the global travel market, it has been expanding at a rapid pace. According to PhoCusWright, the industry will add $206 billion in gross bookings in the next four years, with two-thirds of the growth coming from emerging markets. In this regard, ...

Welcome to Dubai, the metropolis of dreams which encompasses an unforgettable taste of the Arabian nights. In the heart of Dubai’s bustling shopping and entertainment arena lies a cosmopolitan and excellent 4-star hotel – The Landmark Grand Deira. The hotel complex is fast evolving into a magnet for business and leisure travellers alike. Being handily placed near the famous Al Ghurair Shopping Mall on Riqqa Road, the Landmark Grand readily qualifies as a great choice for g...

As we prepare to close the door on yet another successful year here at DHISCO, I wish the happiest of holidays to all of our partners and colleagues around the globe. This has been a year of accomplishment, growth, challenge and change. And 2017 promises more of the same as we in the hospitality and technology industries work to advance everything from artificial intelligence to big data and natural language translation to personalization and mobile-friendly technologies. ...

“We do not have Wi-Fi…talk to each other. Pretend it is 1995.” read a Café board in Annapolis, Maryland, a picture of which went viral on Facebook in December 2015. What makes cafés and restaurants put up such displays nowadays? These are supposed to be places where colleagues, friends, and families connect over a bite or a drink. But well, the first question from a customer who walks in today goes, “Do you have Wi-Fi?” The vibrant spaces where people once interacted and f...

Only a stone’s throw away from the Dubai International Airport is the J5 Rimal Hotel Apartments. Offering a perfect solution for extended stays, the J5 Rimal is an ideal home away from home, for it cleverly combines all the conveniences of a hotel within an apartment-style accommodation in the heart of Deira. These 123 imaginatively configured studios are ideal for both business and leisure visitors, alike. Recently, we got an opportunity to speak with the Director at the ...

Technology has made inroads into the lives of all in an unbelievably magical way, with almost every industry progressing at a rapid pace with its constant deployment. Having already transformed the landscape of the hospitality industry, the rapid use of technology has taken customer experience to the next level, by ensuring that the ever-evolving expectations of the guests are being met. The future looks certainly different and exciting, with more innovations waiting down the...

A new report from Phocuswright says Airbnb is on track to become the world’s fourth-largest online travel company this year, behind only Expedia Inc., Priceline Group and China-based Ctrip in annual gross bookings. While the scale may – or may not – surprise some, it underscores what we all already know: the sharing economy is here to stay. Airbnb’s disruptive presence is understandably troubling to the hotel industry, but it is just one more example of the many unexpec...

In the first part of this blog post, we have read about interesting ways to cash on customer loyalty. Every hotel or travel business is dependent on its customers for churning revenue. While hoteliers must be already thinking along these lines, but we can’t ignore the fact that an existing client pool is always the easiest, profitable and most predictable source of revenue for a hotel. In all conscience, customer loyalty is not an alien concept in the hospitality indust...

What is the key opportunity in the hospitality industry that can help your hotel generate more revenue in 2016? It is customer loyalty. Industry trends demonstrate that it is easier to convert current customers than to look out for new ones. In the online space today, where ad impressions, clicks and conversions are getting costlier with every minute, acquiring new customers is an expensive exercise. So selling more to existing clients sounds feasible for hospitality and trav...