Parity Performance November 2016. Where does your city stand? – APAC

The degree of rate parity observed for hotels in APAC between brand websites and the OTAs clearly depict a stark variation by location, in the November 2016 report. The table below shows a snapshot. Cities Showing Highest Parity Compliance in APAC Cities Showing Highest Parity Violation in APAC Shanghai                3 star   91% Bali &…

Is Your Hotel United by Goals but Divided by Systems?

Image Credit: Mind Scale Almost all businesses have undergone a technology-driven revolution, and the hospitality industry is no different. Technology vendors have brainstormed adequate to offer a number of tools that have already transformed the way business is done in travel and hospitality industry, or the way that it will be done in the near…

The Brilliant Hotelier: Face 2 Face with Stavros Drakou, Director at Cyprotels Hotels and Resorts, Cyprus

Image Credit: Cyprotels Welcome to Cyprotels Hotels & Resorts, the most serene hideout on the coast of the deep blue Mediterranean Sea. Imaginative architecture and homely setups here, have been highly praised by tourists on popular metasearch sites like TripAdvisor. Besides, the sea-facing rooms are tranquil and allow you to rewind, while watching the waves…

Parity Performance October 2016. Where does your city stand? – USA and Canada

The degree of rate parity observed for hotels in USA and Canada between their brand websites and the OTAs show variation by location in the October 2016 report. Houston maintained maximum parity with a score of 100% in the 5-star hotel category. Montreal is the city in the 5-star hotel category, with the highest number…

The Brilliant Hotelier: Face 2 Face with Trisna Widia, Marketing & E-Commerce Manager, Prime Plaza Hotels and Resorts, Indonesia

Image Credit: Trisna Widia, the Corporate Internet Marketing & E-Commerce Manager with Ankur Yadav, AM Customer Success, APAC, RateGain Prime Plaza Hotels and Resorts – ‘The Signature of Indonesian Hospitality’ is a proud establishment delivering genuine hospitality services. The group encompasses a wide range of services and brands to cater to the diverse needs of…

How can Hotels Generate More Revenue from Customer Loyalty – Part II

In the first part of this blog post, we have read about interesting ways to cash on customer loyalty. Click here if you have missed the post. Every hotel or travel business is dependent on its customers for churning revenue. While hoteliers must be already thinking along these lines, but we can’t ignore the fact…