Kamat Hotels (India) Limited, one of the fastest growing hospitality groups in India, today announced of their integration with RateGain Technologies, a leading hospitality, and travel technology solutions company, for their online reputation management solution, BrandGain. The tool would take complete charge of managing the reputation of the Group’s properties across various social media platforms and online review sites by extensively tracking the guest comments, feedback, reviews and ratings across all these channels. The integration, besides eliminating the need of management of the role by hotel staff, would also offer key competitive intelligence and highly insightful data, which would serve as a key input for the hotel group to improve its guest experience and hence achieve higher standards of guest satisfaction.
According to Sourav Mukherjee, Associate Vice President, RateGain, “We are thrilled to announce our partnership with one of the leading hotel chains of India with a well-known portfolio of luxury hotels and heritage properties across the leading cities of the country. Online bookings have lately major chunk of the overall hotel bookings and management of the online reputation in such a scenario is therefore extremely critical. Our distinctive tool, BrandGain has an intelligence and competence to conduct a comprehensive tracking of all online channels, which would put the hotel group on an edge and ensure that they do not miss on any important update. This would drive knowledge and efficiency for the Group, and improve their operational effectiveness. We are looking forward to a seamless integration and of course, a fruitful and prosperous association.”
According to Mr Vishal Kamat- Director – Kamats Group of Hotels and CEO (Fort Jadhavgadh), “We are glad to have partnered with one of the most experienced and established technology solutions provider for the hotel industry. Online reputation management has been our key area of concern and BrandGain seems to be a perfect fit for us, as we hope it would efficiently automate the entire process, and get our hands on to the wealth of interesting data and information, which would further help us understand and evaluate the guest feedback and enable us to be flexible to markets needs.”
RateGain had recently announced the launch of an all new user interface of BrandGain, which is more simple, intuitive and user-friendly, allowing hotels to manage their online reputation with much ease and efficiency.
About Kamat Hotels (India) Limited
Kamat Hotels is one of India’s largest hospitality groups with nine properties across Mumbai, Pune, Goa, Nasik and Odisha under brands such as Orchid, Fort JadhavGadh, Mahodadhi Palace and Lotus Resorts. The Group was incorporated on 21st March, 1986 in the State of Maharashtra by Late Mr. Venkatesh Krishna Kamat and his associates.
For more information, please visit www.khil.com .
About RateGain :
Founded in 2004, RateGain is a leading provider of cloud-based innovative solutions for the Travel and Hospitality industry. RateGain provides latest technology in the field of Revenue, Reputation and Online distribution. With continued innovation and excellence in customer focus, the company serves over 12,000 clients and numerous industry partners globally.
For more information, please visit www.rategain.com