In 2022, the travel industry recovered, attracting travelers with innovation and technology. Value-added services became crucial, aiming to entice their return.
However, in 2023, the focus for hoteliers has shifted to maximizing business opportunities, driving conversions, and fostering loyalty.
In the pursuit of a seamless guest experience, technology remains the key driving force. This year’s at Reboot event, our primary focus is to address the challenges and opportunities that lie ahead of us. Together as an industry, we aim to identify and strive towards achieving significant milestones.
Sponsors
Event Agenda
Masterclass Session
Secret Sauce to Improve Conversion
by
Andrew Smith
Vice President, Partner Development, Agoda
- Hotel content and its impact on booking
- How changing attributes influence the booking decisions
- How change in consumer behavior affects the acquisition cost
Keynote Address
The Need to Reboot for the Digital-first Guest
by
Kamesh Shukla
Executive Vice President & Head of Sales (APMEA), RateGain
- Hotel content and its impact on booking
- How changing attributes influence the booking decisions
- How change in consumer behavior affects the acquisition cost
Panel Discussion:
What does Hospitality 4.0 look like?
Panelists:
Nicolas Durand
Vice President – Revenue Strategy & Partnership, S Hotels & Resorts
Bryan Bailey
Vice President – Revenue & Distribution, Minor Hotels
Ratchaya Termsilkanok
Vice President – Strategy & Digital Transformation, Cross Hotels & Resorts
Pierre-Yves Lefebvre
Co-founder, Avalon Analytics
Pipat Amonrungmetham
CEO & Founder, Xcaliber
Moderated by:
Pipat Amonrungmetham
CEO & Founder, Xcaliber
- The ‘new’ challenges in the current landscape for hoteliers
- How technology will help the hoteliers monitor the competitors in real-time
- How hotels can be more profitable
- What trends will impact the industry going forward
Event Agenda
2:30 pm
Registration & Reception
3:00 pm
Welcome Address
By Kamesh Shukla, EVP & Head of APMEA, RateGain
3:30 pm
Keynote Address
Marisa Sukosol Nunbhakdi, Chairperson, Thai Hotel Association
Topic: Rebooting Thailand as a Destination!
4:00 pm
Panel Session: Exploring Hospitality Landscape: Tech, Innovation and Profitability
Moderator:
RateGain
Panelists:
Rohan Nayyar
Country Director of Revenue Management, The Ascott
Bryan Bailey
Vice President Revenue and Distribution, Minor Hotels
Ratchaya Termsilkanok
VP Strategy & Digital Transformation, Cross Hotels & Resorts
Jurgen Ortelee
Managing Director- Asia Pacific, IDeaS
4:45 pm
Q&A
5:00 pm
Closing Note & Cocktail Reception
Meet our Esteemed Speakers
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About RateGain
RateGain Travel Technologies Limited is a global provider of SaaS solutions for travel and hospitality that works with 2200+ customers in over 100 countries, helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.
