12:00 - 1:00 PM IST | Data Funnel: The New Actionable Way to Look At Your GuestsNFT, Metaverse, Crypto, OTT, Social Media – these and many other consumer trends are changing the way guests browse, engage and consume information online. How the changes caused by these trends and the pandemic impacting revenue decisions and do the commercial teams have the right data to impact outcomes? Join this insightful discussion with commercial leaders from leading brands and understand what kind of data do you need to not only look at your guests but also convert them. | CS Ramachandran Vice President – Hotel Revenue Optimization – South Asia, Middle East, Africa & Australasia Preferred Hotels & Resorts Sherif Omar Director, Global Sales and Distribution - IMEA Shangri-La Group Kamesh Shukla (Moderator) Executive Vice President Commercial - APAC & MEA RateGain |
1:15 - 2:15 PM IST | Why Tourism Bodies Need to Start Looking at Demand Forecasting Differently?All eyes are now on tourism bodies as each destination competes with the other to grab the attention of the traveller whose behavior has dramatically changed post-Covid. Travel Trends are changing at a faster rate than ever and there is pressure on destinations to continuously stay competitive. Join our discussion on the data-related challenges tourism bodies are facing post-Covid. And how they and the participating brands in travel retail space have been utilizing forward-looking demand trends to adapt and grow. | Shabib Al'Maamari Managing Director Visit Oman Sushanta Das Chief Executive Officer Trippal and tRetail Labs Abhineet Sonkar (Moderator) SVP – Business Intelligence Solutions RateGain |
2:30 – 3:30 PM IST | Elevating Direct Bookings in the Distribution MixPost-Pandemic, hotels are looking to drive revenue as most markets globally are/have opened up. While OTAs are doing their job, the rising cost of distribution is giving distribution and e-commerce teams sleepless nights as focus has shifted towards ROI. Additionally, more hotels are looking at brand direct conversions as the holy grail. Join this session to learn the best practices and the pitfalls to avoid around direct bookings, and much more in a fireside chat between Aditi and Vicky. | Aditi Sud Chief Marketing Officer Travco Group Vicky Rawal Vice President, Commercial - South Asia & MEA RateGain |
Technology & Industry Leaders Bringing Hospitality 4.0 Alive at REBOOT
Uncertainty is the new certainty in hospitality and while the industry has put behind a pandemic we can no longer afford to rely on old methodologies, technologies and incomplete data in the age of a traveler that is more informed, digital-first, and willing to try new brands.
Commercial teams need a new technology roadmap to acquire, engage and retain guests. As the global recession gave way to Industry 4.0 in the last decade , the recovery from the pandemic will give rise to Hospitality 4.0 as the industry tries to understand the new traveler.
Join our first-ever Global Virtual Summit that discusses how the commercial teams need to evolve, as experts from Booking.com, Google, Ideas, IHG, Radisson and many more join us for this unique event.