Welcoming the New Guest
in the Middle East
Thu, 12th Nov, 2020
11 AM GST
Watch On-Demand
Meet Our Speakers
Amery Burleigh
General Manager
Mövenpick Hotel Jumeirah Beach
Mövenpick Hotel Jumeirah Beach
Julia Navorynska
Country Manager, UAE
BCV, A RateGain company
(Moderator)
BCV, A RateGain company
(Moderator)
Laura Eggleton
General Manager
Indigo Dubai Downtown
Indigo Dubai Downtown
Nathalie Cockayne
General Manager
Meliá Desert Palm Dubai
Meliá Desert Palm Dubai
Ursula Chidiac
General Manager
Studio M Arabian Plaza
Studio M Arabian Plaza
Agenda for the Webinar:
Decoding the Middle Eastern Guest
How are GMs Trying to Attract the New Guest?
Guest Experience Reimagined: Going Phygital!
How Social can Help General Managers Win in the New Normal
What You will Learn:
The Middle-East has always taken pride in delivering the perfect hospitality. As hotels re-open, each is trying to curate the perfect experience with the added promise of health and safety. However, to curate the right experience, hotels need to clearly understand the needs of the guests in the new normal, and that is where the challenge lies for General Managers.
Join this engaging discussion where we focus on hotels in the middle east and ask General Managers new strategies that they feel would help in engaging, attracting and converting the ‘NEW GUEST.’
