1.0RateGainhttps://rategain.comrategainhttps://rategain.com/author/rategain/rich600338<blockquote class="wp-embedded-content" data-secret="N8UbGrAkN5"><a href="https://rategain.com/blog/journey-to-better-guest-satisfaction-why-digitisation-is-the-shortcut-you-need/">Journey to better guest satisfaction: Why digitisation is the shortcut you need</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://rategain.com/blog/journey-to-better-guest-satisfaction-why-digitisation-is-the-shortcut-you-need/embed/#?secret=N8UbGrAkN5" width="600" height="338" title="“Journey to better guest satisfaction: Why digitisation is the shortcut you need” — RateGain" data-secret="N8UbGrAkN5" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); /* ]]> */ </script> https://rategaincom.wpenginepowered.com/wp-content/uploads/2022/12/engage-banner-1.jpg20001047As hotels are on the path of improving guest satisfaction, several solutions have come to light. The unique challenges presented by an industry as dynamic and varied as the hotel industry require multiple interventions. In order to maximize productivity and guest satisfaction, hotels need to solve a multitude of problems.