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Nov 2nd | 2:30 pm onwards
Hotel Aloft, Kuala Lumpur
After successful reboots in Thailand, Bali, Singapore, Dubai, and Egypt, we are excited to announce the launch of Reboot Kuala Lumpur Chapter.
The event will bring together industry experts to discuss the latest technologies and personalized customer experiences that are shaping the industry’s future. By doing so, we aim to empower hotel teams to overcome contemporary challenges and maximize their return on investment.
Supporting Partners
Event Agenda
Masterclass Session
Secret Sauce to Improve Conversion
by
Andrew Smith
Vice President, Partner Development, Agoda
- Hotel content and its impact on booking
- How changing attributes influence the booking decisions
- How change in consumer behavior affects the acquisition cost
Keynote Address
The Need to Reboot for the Digital-first Guest
by
Kamesh Shukla
Executive Vice President & Head of Sales (APMEA), RateGain
- Hotel content and its impact on booking
- How changing attributes influence the booking decisions
- How change in consumer behavior affects the acquisition cost
Panel Discussion:
What does Hospitality 4.0 look like?
Panelists:
Nicolas Durand
Vice President – Revenue Strategy & Partnership, S Hotels & Resorts
Bryan Bailey
Vice President – Revenue & Distribution, Minor Hotels
Ratchaya Termsilkanok
Vice President – Strategy & Digital Transformation, Cross Hotels & Resorts
Pierre-Yves Lefebvre
Co-founder, Avalon Analytics
Pipat Amonrungmetham
CEO & Founder, Xcaliber
Moderated by:
Pipat Amonrungmetham
CEO & Founder, Xcaliber
- The ‘new’ challenges in the current landscape for hoteliers
- How technology will help the hoteliers monitor the competitors in real-time
- How hotels can be more profitable
- What trends will impact the industry going forward
Event Agenda
2:00 pm
Registration/Coffee
2:30 pm
Welcome note by RateGain
By Sushmit Mazumdar
Director Sales, Asia Pacific
2:45 pm
Keynote Address by Malaysian Association of Hotels
Datin Christina Toh
President of Malaysian Association of Hotels
3:00 pm
Panel Session: Rebooting Malaysia as a Destination: Tech,Innovation and Profit
Speakers:
Kingston Khoo
Group Head of Marketing & E-Commerce - Hotels, Tradewinds Hotels & Resorts
Andreas Rud
Chief Operating Officer, Bertam Resort & Water Park, Penang
Timmy Yee
Business Development Manager, IDB Technologies BHD
Joshua Joel Pillai
Market Team Manager - Malaysia, Booking.com
Moderator:
Kamesh Shukla
Executive Vice President - Sales, Rategain
4:00 pm
Q&A
4:10 pm
Session by RateGain:
Topic: Unlock Revenue - Drive Profitability by unifying Marketing, Sales and Revenue Management.
Yogeesh Chandra
Chief Strategy Officer, RateGain
4:30 pm
Closing note by Kamesh Shukla, followed by Cocktail Reception
Meet our Esteemed Speakers
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About RateGain
RateGain Travel Technologies Limited is a global provider of SaaS solutions for travel and hospitality that works with 2200+ customers in over 100 countries, helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.
