Menu
Oct 6th | 2:00 pm onwards
Hotel Andaz, Singapore
AI is now everywhere and every day more apps are emerging with the promise of solving a new use-case, changing the experience and expectations of everyday users of technology. How can the hospitality industry make the most of these changes and stay ahead of the curve to manage guest expectations?
The Reboot Forward Forum has been designed for hospitality leaders to collaborate on new ideas and understand the impact of technology changes on their jobs, teams, industry and the traveler. Crafted exclusively for hospitality visionaries, this forum serves as a melting pot for collaborative thinking. Dive deep into discussions, explore the ripple effects of technological advancements on your roles, teams, and the industry at large, and decode the evolving psyche of the modern traveler.
Supporting Partners
Research Partner
Event Agenda
Masterclass Session
Secret Sauce to Improve Conversion
by
Andrew Smith
Vice President, Partner Development, Agoda
- Hotel content and its impact on booking
- How changing attributes influence the booking decisions
- How change in consumer behavior affects the acquisition cost
Keynote Address
The Need to Reboot for the Digital-first Guest
by
Kamesh Shukla
Executive Vice President & Head of Sales (APMEA), RateGain
- Hotel content and its impact on booking
- How changing attributes influence the booking decisions
- How change in consumer behavior affects the acquisition cost
Panel Discussion:
What does Hospitality 4.0 look like?
Panelists:
Nicolas Durand
Vice President – Revenue Strategy & Partnership, S Hotels & Resorts
Bryan Bailey
Vice President – Revenue & Distribution, Minor Hotels
Ratchaya Termsilkanok
Vice President – Strategy & Digital Transformation, Cross Hotels & Resorts
Pierre-Yves Lefebvre
Co-founder, Avalon Analytics
Pipat Amonrungmetham
CEO & Founder, Xcaliber
Moderated by:
Pipat Amonrungmetham
CEO & Founder, Xcaliber
- The ‘new’ challenges in the current landscape for hoteliers
- How technology will help the hoteliers monitor the competitors in real-time
- How hotels can be more profitable
- What trends will impact the industry going forward
Event Agenda
2:00 pm
Registration/Coffee
2:30 pm
Welcome note by RateGain
By Yogeesh Chandra, Chief Strategy Officer, RateGain
2:45 pm
Keynote Address by Google APAC
Arindam Das, Head of Business Development-Travel , APAC, Google
3:20 pm
Fireside Chat with IDeaS
Speaker:
Sandy Wee, Senior Regional Director of Sales, IDeas Revenue Solutions
Moderator:
Joey Kang, President HSMAI Asia Pacific Singapore
3:25 pm
Fireside Chat with Booking.com
Speaker:
Lilla Mate, Senior Manager, Global Accounts APAC , Booking.com
Moderator:
Joey Kang, President HSMAI Asia Pacific Singapore
3:30 pm
Reboot Forward Workshop: ThinkTank forum for Hoteliers!
Topic: Leveraging Technology in Maximizing Profitability across a Hotel's Guest Journey.
Moderators:
Prof Remy Detlev, Associate Prof, Singapore Institute of Technology
Sam Samsudi, VP-Commercial, APAC & MEA, RateGain
4:15 pm
Coffee Break
5:00 pm
Closing Note
5:15 pm
Cocktail Reception
Meet our Esteemed Speakers
Subscribe to our Newsletter
About RateGain
RateGain Travel Technologies Limited is a global provider of SaaS solutions for travel and hospitality that works with 2200+ customers in over 100 countries, helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.
