guest experience - Page 2 of 2

Journey to better guest satisfaction: Why digitisation is the shortcut you need

December 16, 2022

Blog

As hotels are on the path of improving guest satisfaction, several solutions have come to light. The unique challenges presented by an industry as dynamic and varied as the hotel...

The Problem In Paradise: What The Hotels Of Maldives Need To Know

December 6, 2022

Blog

Sandy beaches, sun shining down, the quiet lull of the ocean and the gorgeous Instagrammable resorts are just a few of the reasons Maldives is a bucket list spot for travelers...

The Good Side Of AI: Read Between The Lines To Understand Your Guests’ Feelings

November 11, 2022

Blog

BREAKING NEWS: AI can now track human emotions! Is this the robot uprising we should be worried about? Not at all! In fact, this is great news for hoteliers. At the core of...

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Digital Hospitality: No Longer An Oxymoron

November 3, 2022

Blog

What comes to your mind when we say hospitality? Front office? Service? Human touch? Personal connections? At the core of the idea of hospitality lies the idea of making it human....

Peak Experience For The Peak Season

October 27, 2022

Blog

"Hello, West End hotel, Reservations. How may I help you?" Hi, I wanted to book 2 of your deluxe rooms from the 15th to the 21st of November. "Sure, ma'am. Let me check that...

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Guest Dissatisfaction: De-mystified

October 19, 2022

Blog

Since the start of the first hotel in the early biblical times, guest dissatisfaction has been a concern hoteliers have been carrying. Centuries have passed by and it is still a...

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Beyond Just Emojis: Leveraging WhatsApp To Improve Guest Experience

October 11, 2022

Blog

Launched in 2009, WhatsApp was initially conceptualized as a way to update people on a person’s status. Like “Battery low” or “On a call”. But as time has ticked on,...

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Experiences Above All: The Long and Short of Guest Experiences

October 6, 2022

Blog

25,000 stories are being told about the DoubleTree by Hilton Hotel every single day. Out of the 75,000 guests who check in every day, 34% tell their friends. What are they doing...

Tag: guest experience

Journey to better guest satisfaction: Why digitisation is the shortcut you need

The Problem In Paradise: What The Hotels Of Maldives Need To Know

The Good Side Of AI: Read Between The Lines To Understand Your Guests’ Feelings

Digital Hospitality: No Longer An Oxymoron

Peak Experience For The Peak Season

Guest Dissatisfaction: De-mystified

Beyond Just Emojis: Leveraging WhatsApp To Improve Guest Experience

Experiences Above All: The Long and Short of Guest Experiences

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