Simplify Online Reputation Management

Easily Track What Guests Are Saying About Your Hotel & Leverage That Information to Improve Guest Experience.

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This online demo would educate you on RateGain Solutions


Today, guest sentiment analysis matters and their opinions are all out in the open, thanks to the numerous review sites out there. People talk about their wants and a huge number of people want the same thing, hence being transparent is a necessity for hotels. RateGain’s tool is a very useful tool in this regard, as it helps us to identify these requirements. By using it, we are able to analyze our guest’s sentiments and accordingly cater to their exact requirements.

Stavros Drakou
Cyprotels Hotels and Resorts, Cyprus

The maturity of digital portals and a plethora of social forums today have made information transparent and accessible in a few clicks. The core challenge is to determine the level of discretion when it comes to sharing data online, and a smart tool like from RateGain makes that easy for us. RateGain team has done a great job in managing our hotel’s online reputation.

Trisna Widia
Corporate Internet Marketing & E-Commerce Manager
Prime Plaza Hotels and Resorts, Indonesia

Guests share their feedback on review sites, OTAs and on social media. Instant data analysis is essential for both marketing and operational teams. RateGain’s tools help hoteliers create integrated guest experiences. Each guest must be seen an individual.

Richard Lewis
Chief Excecutive Officer
Landmark Hotels, Dubai


Real time Review Management on the go using Mobile App
Respond to online reviews from one platform
Easy to use, interactive & graphically rich interface
Get 6 months review history post sign up & access 15-month review trend
Get key restaurant metrics across Food & Beverage, Dining Experience, Service,Ambience and many more
Dedicated Customer Care & account management team for support