Tips & Best Practices for Hospitality & Travel Professionals | RateGain Blog

Currently, the world is at a standstill as the Novel Coronavirus sweeps the globe. In such times of crisis, productions are halted, investments are low, risks are high and demand has dropped. The pandemic has not only ensured tremendous business loss but gross economical and financial loss as well. No industry is immune to the virus and the several consequences that come with it. One of the worst-hit has been the travel and hotel industry. This webinar focuses on Ho...

As Executive Director of Sarovar Hotels for over 20 years, Ajay Bakaya has played an integral part in the magical growth story of Sarovar since its early inception. Stemming from a shared office and leadership of a single hotel, he has championed tremendous growth of a portfolio of 90 hotels in more than 50 destinations. Sarovar brands now include Sarovar Premiere, Sarovar Portico, Hometel, Golden Tulip, restaurant brands Geoffrey's and Oriental Blossom, and a dozen...

COVID-19 disrupted all economies and had momentarily seized cash-registers from ringing with airlines expected to lose $84.3 billion in 2020 for a net profit margin of -20.1% (IATA). Airlines all across the world witnessed a nose-dive due to the pandemic-induced-lockdowns. Realizing the prolonged impact the contagion is bound to inflict until an antidote is developed, many countries are trying to restore normalcy with the virus in the backdrop. And, as WHO rightly p...

MarketDRONE, the World’s only real-time cognitive rate intelligence solution, tracks the intra-day rate and rate plan changes by competitors in real-time and surfaces them to the revenue manager on the go on a device of their choice be it their smartwatch or a mobile. Moreover, we at RateGain (a leading travel and hotel revenue management company) are delighted to share that HSMAI Europe has awarded our OPTIMA MarketDRONE product with the Best Technology Innovation ...

There was a time when “travel accommodation” and “hotel” were virtually interchangeable. Sure, there were vacation properties, but at a smaller scale and not readily available on the major travel booking platforms. With the rise of Airbnb and other alternative accommodation platforms, this is no longer true. There is now a myriad of options available to travelers wishing to explore the world. A more appropriate term for what these new platforms offer is “alternat...

Resilience is the watchword during a sharp downturn. Companies that skillfully navigate these choppy waters will have one feature in common: they will have prepared today to build resilience tomorrow, no matter which way the economic winds blow. And sometimes, those winds blow more fiercely than others. During the Great Recession in 2008, hotels worldwide suffered double-digit drops in occupancy, RevPAR, and profit. In many cases, the drop happened in mere months...

The last few months have brought an unprecedented spate of challenges for the hotels and hospitality sector. As the COVID-19 outbreak impacted 100+ countries around the world, all non-essential travel came to a halt. Exclusive research by RateGain revealed valuable insights into how COVID-19 influenced demand, supply, and distribution. Room revenue trend is poised to witness a steep decline, reducing by 16% month-on-month starting January-February 2020. Across th...

During a crisis, communication becomes the key for businesses and individuals to survive. The impact of COVID-19 has been unprecedented, and many businesses don’t know how to keep in touch with customers. Many companies have even gone silent on social media. At the same time, there are some tourism brands are not only leveraging social media to navigate through this pandemic, but also winning hearts. Why Social Media During COVID-19? Consumer Behavior is Chan...

The sudden outbreak of the novel COVID-19, which has been recently declared as a ‘pandemic’ by the WHO, has compelled many organizations to question and rethink on their readiness and agility to combat such global crisis. During this tough time, the most important aspects for companies to address are the well-being of their employees while maintaining business continuity. The current crisis has inadvertently started off a marathon exercise in concepts like ‘Work ...