Walking the Tight Rope; High ADR and Low Distribution Cost

Tips for hoteliers to balance online and direct bookings. “Minimise costs, maximise revenues” — the quest is ubiquitous across all businesses. With no exceptions for the hotel industry. With the costs running high into labor, debt, franchise fees, utilities and real estate taxes, little can hoteliers do little to really ‘minimise’ the cost of operation. But…

7 Quick Tips for your Hotel Pre-Opening in 2017

Image Credit: Bigstock Are you opening a hotel soon? This New Year, adopt the correct prioritization approach in your hotel pre-opening roadmap. Entering into the market with a brand new hotel comes with its own set of challenges and opportunities. After all, hotel business development and planning can be highly demanding, especially during the pre-opening…

Tips to Build Customer Loyalty for Your Restaurant

Image Credit: Medialabs Have you ever tackled restaurant reputation management in your hotel before? If your answer is yes, you would stand by me when I say that the task is complex but not impossible! The rise of mobile technology and social media, and the practice of leveraging them to influence purchasing decisions in restaurant…

Is Your Hotel United by Goals but Divided by Systems?

Image Credit: Mind Scale Almost all businesses have undergone a technology-driven revolution, and the hospitality industry is no different. Technology vendors have brainstormed adequate to offer a number of tools that have already transformed the way business is done in travel and hospitality industry, or the way that it will be done in the near…