Hotel loyalty program hotel guest sentiment guest feedback

5 Effective Ways Hotels Could Conduct Guest Surveys and Loyalty Programs

For long, getting to know what hotel guests want has been every hotelier’s bugbear. Ambivalent, unclear suggestions from customers impede hoteliers’ ability to take concrete steps to improve their services. Moreover, in this era of price-oriented competition among hotels, price sensitive travellers; garnering loyal guests become challenging, necessitating the use of specific tools aimed at…

Hotel Revenue Management Plan

Revenue Management & Marketing Automation can Help Independent Hotels Stay Ahead

Being an independent hotelier offers invaluable opportunities to stay ahead in the market. Since many guests seek an authentic experience, independent hotels can carve out their niche in that segment as well. Couple it with an automated marketing operation and an effective revenue management strategy, and the benefits will delight you!