Tips & Best Practices for Hospitality & Travel Professionals | RateGain Blog

Have you ever tackled restaurant reputation management in your hotel before? If your answer is yes, you would stand by me when I say that the task is complex but not impossible! The rise of mobile technology and social media, and the practice of leveraging them to influence purchasing decisions in restaurant reputation management, have become widespread today. Irrespective of the fact whether your restaurant is present in one or multiple locations, its growth is highly depe...

In the introduction post to Systems Reliability blog series, we discussed a high-level overview of the different types of systems and common challenges that we often hear from our potential customers. In this blog series, we will discuss one of the most frequently discussed issues which is a lack of integrations and interfaces. According to a study conducted by Phocuswright for European and North American properties, Technology use among independent lodging properties is a...

Almost all businesses have undergone a technology-driven revolution, and the hospitality industry is no different. Technology vendors have brainstormed adequate to offer a number of tools that have already transformed the way business is done in travel and hospitality industry, or the way that it will be done in the near future. The most common benefit that all these tools offer is the that they allow businesses to have a more convenient, cognizant and cherished relationship ...

A truly stylish beach-facing hideaway, the Bali Niksoma Boutique Beach Resort is all set to enrich your senses during your Indonesian getaway. This travel retreat is located in a serene and vibrant environment of the Legian beach, where soothing sounds of the sea usher you into calmness. Be it a romantic honeymoon, a family holiday or even a corporate trip, the striking settings ensure that you enjoy breath-taking views round-the-clock, while your room overlooks the sprawling...

Image Credit: Telegraph UK It´s no secret that in today´s fast-paced environment, hotels must have a multitude of appropriate systems in place to handle a wide range of functionalities. However, in order to make the most efficient and effective use of these systems, they must be reliable. Below is a list of the many systems that we are speaking of: PMS: Property Management System CRS: Central Reservation System Channel Manager RMS: Revenue Management System ...

Revenue managers did you analyze if your customers are really happy? If yes, then your business is surely on the way to growth. Good news! The pride and success of any business lie in the kind of experience it is able to deliver to its customers. Interestingly, with fast evolving technology, the traveler community has also evolved quite rapidly, in terms of their behavior, choices, and demands, etc. The current era is marked by the striking phenomenal growth of mobile t...

Before you go ahead, take a moment and recall anyone you know or work with you who doesn’t own a smartphone. What is the answer? I am sure you will agree that almost everyone owns and uses a smartpne these days both for personal and official purposes? It’s a data backed fact. The number of mobile users worldwide is forecasted to reach a whopping 2659.4 million by 2019! Now, that says a lot about mobile usage in today’s times. And, along with it comes an increased dep...

Welcome to Cyprotels Hotels & Resorts, the most serene hideout on the coast of the deep blue Mediterranean Sea. Imaginative architecture and homely setups here, have been highly praised by tourists on popular metasearch sites like TripAdvisor. Besides, the sea-facing rooms are tranquil and allow you to rewind, while watching the waves change colors amidst warm Cypriot hospitality and exquisite continental cuisine in abundance! All the properties under the banner are ce...

Halloween is just around the corner and we hope you have shortlisted your costume already! Someone at work recently mentioned out a scary story where a doctor accidently left a small scissor in a patient’s abdomen after a surgery. More than ashamed, the doctor was horrified, scared to death. We started narrating about the things that have terrified us in the past in our professional lives when an ex-revenue manager colleague of ours clearly stated. “For Hoteliers, every ti...