Our Blogs

Who is winning the experience game in travel and hospitality?
July 22, 2019
Blog
The travel and hospitality industry is in the middle of a digital disruption. With convenience as their primary consideration, customers are going digital to book everything from in-flight meals to guided tours, and to provide them the best possible experience, companies are turning to technological solutions. The tour operator-OTA-vacation rental rivalry for the customer’s heart is playing out against this backdrop. If OTAs have moved a step ahead of the...
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Airlines: Soaring on Ancillary Revenue
July 18, 2019
Blog
Ancillary revenue is what stands between profit and loss in the airline industry. Rising operational cost and competition have made non-ticket revenue the differentiator among airlines. For some of them, revenue from retail has already surpassed that from ticket sales. The top 10 airlines worldwide in terms of ancillary revenue have increased their collection under this head from $2.1bn to $29.7bn in the 10 years to 2017, according to IdeaWorksCompany (I...
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Transaction Tracking and Analytics: Steering Car Rental
June 24, 2019
Blog
The travel and transportation industry has historically been slow to innovate. Many players in the industry, especially car-rental companies, rely on customer service and employee loyalty, rather than digital tools, to generate business value. Technological disruption is shifting the ground beneath their feet. App-based operators have already put technology at the center of the car-rental industry and increased the competition drastically. Now analytics...
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Enhancing Car Rental Revenue Management with AI-driven Dynamic Pricing
June 24, 2019
Blog
The car rental industry today is enjoying a boom amid rising disposable incomes, improved air connectivity across smaller cities, and healthy growth in business and leisure travel. The U.S. market had its best year ever in terms of revenue in 2018, clocking a 4.8% jump in top line to over $30bn. Even more impressive was the fact this record revenue was realized on smaller fleet base, with revenue per unit hitting an all-time high of $1,131 per month. Whil...
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The future of distribution strategy at your doorstep
September 24, 2018
Blog
We list 5 reasons why you should not miss conversations on hotel analytics, revenue management & distribution strategy, to boost your marketing RoI. The right room at the right price.’ We’ve all heard this popular mantra, repeated in multiple contexts and purchase scenarios, as a guiding principle for the hotel's industry. At Distribution Strategy Studio (DSS), we break down this core concept and explore what’s at its crux: What makes luxury, business or economy acc...
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‘A Thousand Words’: Why Great Visuals Speak Directly, Fluently and Effortlessly
August 27, 2018
Blog
A Management Review Tool is an essential component of a Hotelier’s toolkit. With the evolution of online reviews, on-site plugins and social media, hoteliers have to constantly look at the big picture – who is talking about the brand? Where and what are they saying? From dedicated review sites to Meta Search platforms, the answer is multi-faceted and constantly changing. Capture visitor sentiment accurately, with feature-rich review tools Textual reviews have traditiona...
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Tackling content issues head-on
July 16, 2018
Blog
Solving the hospitality distribution content puzzle has been one of the most vexing challenges facing our industry for years. Among the key issues is the fact that room information is contained in the Central Reservation System (CRS) and the Content Management System (CMS) with different text in system-speak and varying abbreviations, frequently lacking room and hotel details. Looking for a hotel room with “polacc?” Or maybe you want to make sure it includes “lxbthtl” a...
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