Tips & Best Practices for Hospitality & Travel Professionals | RateGain Blog

One of our biggest assets here at DHISCO is the data we collect and process for billions of hotel bookings around the world. But like so many other companies in the digital age, we find turning all that information into business intelligence to be one of our biggest undertakings. We also know data mining is just the thing university students need to engage with in order to better understand today’s complex business environments. That’s why I am excited to announce that DHISC...

The rapid stride at which new hotels are coming up is making many experts in the industry think whether these hotels are amply prepared for the challenges that might surface in this process and most importantly if they are ready with their revenue management strategy before they actually get live into business. The biggest threat comes from established hotels, in addition to the well-resourced global hotel chains and groups. Just creating a beautiful building, nicely decor...

For hoteliers, pricing can be a dizzying task, especially how the cost of the same room at the same time can vary dramatically from one date to the next. Especially for the dates that have some important events scheduled. Events and holidays are a high business period for hotels. However, there is definitely a technique to the seeming craziness. Travel is one of the most sought after ways to spend a holiday. Events and holidays present an immense opportunity for hotelie...

The hotel industry appears to be quite glamorous and exciting to all of us. Top class hospitality, well-equipped rooms, fancy facilities, etc. – all this is done with an aim to create a seamlessly pleasant experience for guests. Needless to say, all this comes at a price which the guest actually has to pay. However, at the back end of the hotel, things are a little more complex and tricky. The revenue leaders are often grappling with a lot of insights and information to co...

The consumer has always been at the heart of every business. With changing times, where new ideas and technologies are being introduced every now and then to enhance their overall experience, consumer satisfaction has assumed utmost importance. A happy consumer defines the success of any business and an unsatisfied one calls for the businesses to have a re-look at their processes. The hospitality industry is all about serving people right and delivering the best-in-class expe...

For a revenue manager, a hotel demand forecasting solution is a holy tool. Revenue managers spend a considerable time in coming up with a forecasting analysis. And thus it is obvious for them to be a little touchy about it. But it is also important that Revenue Managers understand when a forecast needs to be altered and also the reason it needs a modification. The reasons could be many like the Revenue Manager might have missed any important market dynamics while coming...

Image (from left to right): Ankur Yadav, Manager Sales, RateGain (extreme left), Kunwardeep Singh, Manager Account Management, RateGain (extreme right), Deanna Jeyasundera, AM, E-commerce and the rest of the team of Theme Resorts and Spas, Sri Lanka. Theme Resorts and Spa’s, celebrated to feature some of the best resorts in Sri Lanka offers a new concept in providing excellent service whilst encouraging the inherent warm hospitality and experience in the hospitality indust...

Are you looking for some great hospitality and travel technology blogs to add to your daily reading? Look no further because you have reached the right place! We have reviewed all our blog posts from the past year and have finally pulled together our final list, based on content quality, post frequency, reader involvement and social shares. Here are the top 12 RateGain hospitality and travel technology blogs from 2016, which you should not miss! #12: There are two winners ...

We know that hotels choose to manage their OTAs or Online Travel Agents through an extranet, which might be linked to a preferred channel management software. A quota of the entire inventory is allotted through this interface, so the hotel’s rooms can be put up on the OTA (during off season and season periods) for proper distribution. When occupancy is high, the hotel blocks all its rooms for itself. Contrastingly, during off season, they keep the option open and a huge pe...