Tips & Best Practices for Hospitality & Travel Professionals | RateGain Blog

Image Credit: Telegraph UK It´s no secret that in today´s fast-paced environment, hotels must have a multitude of appropriate systems in place to handle a wide range of functionalities. However, in order to make the most efficient and effective use of these systems, they must be reliable. Below is a list of the many systems that we are speaking of: PMS: Property Management System CRS: Central Reservation System Channel Manager RMS: Revenue Management System ...

Revenue managers did you analyze if your customers are really happy? If yes, then your business is surely on the way to growth. Good news! The pride and success of any business lie in the kind of experience it is able to deliver to its customers. Interestingly, with fast evolving technology, the traveler community has also evolved quite rapidly, in terms of their behavior, choices, and demands, etc. The current era is marked by the striking phenomenal growth of mobile t...

Before you go ahead, take a moment and recall anyone you know or work with you who doesn’t own a smartphone. What is the answer? I am sure you will agree that almost everyone owns and uses a smartpne these days both for personal and official purposes? It’s a data backed fact. The number of mobile users worldwide is forecasted to reach a whopping 2659.4 million by 2019! Now, that says a lot about mobile usage in today’s times. And, along with it comes an increased dep...

Welcome to Cyprotels Hotels & Resorts, the most serene hideout on the coast of the deep blue Mediterranean Sea. Imaginative architecture and homely setups here, have been highly praised by tourists on popular metasearch sites like TripAdvisor. Besides, the sea-facing rooms are tranquil and allow you to rewind, while watching the waves change colors amidst warm Cypriot hospitality and exquisite continental cuisine in abundance! All the properties under the banner are ce...

Halloween is just around the corner and we hope you have shortlisted your costume already! Someone at work recently mentioned out a scary story where a doctor accidently left a small scissor in a patient’s abdomen after a surgery. More than ashamed, the doctor was horrified, scared to death. We started narrating about the things that have terrified us in the past in our professional lives when an ex-revenue manager colleague of ours clearly stated. “For Hoteliers, every ti...

When it comes to growth in the hospitality industry, nothing spells the future quite like the Asia Pacific region. Online bookings are booming all across the region, so it’s no wonder that tapping into that phenomenal growth remains top of mind for travel companies around the globe. Chinese consumers booked $11 billion worth of travel through online travel agencies last year, a 70 percent increase over 2014, and new forecasts predict as many as 600 million Chinese citiz...

Image Credit: Trisna Widia, the Corporate Internet Marketing & E-Commerce Manager with Ankur Yadav, AM Customer Success, APAC, RateGain Prime Plaza Hotels and Resorts - 'The Signature of Indonesian Hospitality' is a proud establishment delivering genuine hospitality services. The group encompasses a wide range of services and brands to cater to the diverse needs of the modern day traveler. These 4-star rated properties focus on business guests, offering them state-of-the...

‘Hey, could you help me get the best deal in one of the hotels in town?’  ‘Could you please share the number of some leading travel agents, who could help me plan my accommodation at economical prices?’  ‘Oh, it is such a time-consuming process, I should have planned well in advance to get a better deal for the hotel’ Well, gone are those days and these statements are quite unheard of in the current scenario, where the entire world seems to have moved online or on mo...

Disruptors in the global hotel industry – everything from home-sharing sites like Airbnb, Tujia, HomeAway, BnB Hero and Roomorama, to OTAs and other new sets of investors, have been rapidly carrying out acquisitions. They have been able to successfully create a torment in travel and hospitality landscape. But instead of focusing on how to battle disruptors through legislation and PR, hoteliers, chain executives and operators should start thinking about doing some disruptio...