Promoters are the hotel’s biggest assets, and getting guests to become the promoters should be a key objective of the hotel’s marketing strategy. Having said that, it is extremely important to take the detractors and their opinion seriously. The best way to go ensure that your guests turn into your promoters is not just meeting expectations, but exceeding them.
In spite of the fluid nature of demand where segmentation has lost a lot of its past emphasis, hotels still insist on treating their inventory as a compartmentalised box with little room to play. Learn how to leverage inventory management to boost hotel revenue.
As long as demand for packaged travel remains, there will still be a place for travel companies/OTAs both online and off. Technology will go a long way in fulfilling this demand for consumers at both the ends.
RateGain Technologies, one of the leading hospitality and travel technology solutions companies, today announced the launch of its all new user interface for its Online Reputation Management Tool, BrandGain
It is clear that hoteliers need to focus more on forecasting demand to keep their hotel business at the top of its game. However, accuracy in forecasts can only be achieved through meticulous analysis of the right kind of data. For procuring realistic data and its automated analysis, you can also use Hotel Rate Shopping Tools that can help with this analysis and insights.
Follow these quick tips to generate a higher volume of guest feedback, which would further improve your online position and ranking on search engines and review sites. As your visibility improves, your potential guests can easily locate your hotel online.