Tips & Best Practices for Hospitality & Travel Professionals | RateGain Blog

For the hotel industry, distribution is at the core of revenue success. But the truth is that while technology, customer profiles and buying habits have changed dramatically, hoteliers have been sluggish in reviewing and revamping their distribution eco-systems. Many continue to remain dependent on Property Management Systems (PMS´), Central Reservation Systems (CRS´), old fashioned Channel Managers, Revenue Management Systems (RMS´), & with business intelligenc...

The Scrum Book of knowledge has defined scrum as an adaptive, fast, and flexible methodology which is designed to deliver significant value to a project. Scrum ensures that there is transparency in communication, and it creates an environment of continuous growth. According to Jeff Sutherland (the co-creator of Scrum), “SCRUM is the art of doing twice the work in half the time". Nowadays, the HR teams across industries are exploring various methods to manage v...

A common topic at travel conferences and in travel publication is that of consolidation, on both the supply and demand side of the equation. While the benefits for the parties of the consolidation seem clear on the surface, are they truly taking advantage of the economies of scale while fending off new entrants into the industry? Consolidation is a common occurrence in industries that have seen the same long-term growth as the hotel industry. According to a 2019 ...

Data-driven stable systems v/s Feature-Rich Ecosystems We today live in a world where we now have an app for everything. Today we have more than 5.5 million apps available across all app stores with over 178.1 billion downloads every year, suggesting that on an average each of the 2.7 billion mobile users try more than 65 apps. This clearly tells us that we have a technological solution available to solve every type of challenge faced by an organization or by you....

This year marks the end of a landmark decade for digitization and technological adoption. Path breaking technologies like artificial intelligence and personalization have been incorporated into business functions to facilitate strategy execution. The fact that 72% of business leaders[1] believe that AI is synonymous with ‘business advantage’ attests this growing shift. This year has manifested numerous ups and downs for the airline industry. Some of the disruptio...

A common topic at travel conferences and in travel publication is that of consolidation, on both the supply and demand side of the equation. While the benefits for the parties of the consolidation seem clear on the surface, are they truly taking advantage of the economies of scale while fending off new entrants into the industry? Hotels are not Airlines For those that have followed the travel industry for some time, you might draw the conclusion that the hotel ind...

This is in continuation to my last article which talked about various challenges hoteliers face with respect to distribution technology & why we believe significant changes are required in this space to make it frictionless & rewarding. Since publishing this article, we at RateGain have spent several months diving deep into the pain points of hundreds of distribution leaders across various Hotels and Channel partners to understand their business challenges a...

I have been practicing and preaching UX for the last 19 years across large and small organizations. I have had the fortune of working with organizations focussed on delivering exceptional experiences to the end user and delivered some innovative products across the globe. Luckily today, most organizations understand the relevance of crafting the right user experience and seem to be investing in the practice to make life easy for your product, sales, after-sales and ...

The Two Worlds of Distribution Technological advancements in hospitality distribution have brought on immense opportunities for both hoteliers and travel sellers, including online travel agencies, travel management companies, and the trusted travel agency community. But at the same time, the way that hospitality distribution has been evolving has hampered progress compared to similar industries. Two decades ago, only large hotel chains had access to the right technology, ena...